Reference

How taya060 Handles Your Personal Information

Your account data, payment details and browsing activity are handled with clear rules — what we collect, why we collect it, and how long we keep it.

Account data protectionGCash, Maya, InstaPay transaction privacyCookie and device data disclosureYour right to access or delete dataDirect contact path for privacy requests
taya060 How taya060 Handles Your Personal Information
HOW WE PROTECT DATA

Security, Cookies, Retention and Account Control

Data security at taya060 is not a passive promise. SSL encryption is active on every page, every login and every payment interaction — including the moment your GCash or InstaPay confirmation lands. Account sessions time out after inactivity, and any new device login triggers a one-time verification step sent to your registered number. These controls exist specifically to stop unauthorised access, not just to satisfy a policy requirement.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your language and lobby layout. No advertising cookies are placed without your consent via the cookie banner shown on first visit.

Data Retention

Account and transaction records are kept for the period required by applicable local law in the Philippines. Once that period ends and your account is closed, personal data not required for legal purposes is deleted or anonymised.

Account Security Steps

Every login from an unrecognised device sends an OTP to your registered mobile number. You can review active sessions and revoke device access inside Account Settings at any time.

Requesting Changes

To correct, export or delete your personal data, submit a request through live chat or the in-app privacy path. We will confirm receipt within a reasonable timeframe and advise on next steps.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Privacy requests — access, correction, deletion or a question about how your GCash or Maya transaction data is stored — go through our dedicated support channels. Our team handles privacy queries separately from general account support so your request reaches the right person without delay. Include your registered mobile number and the nature of your request when you write to us.

Live Chat Open the chat icon inside your account dashboard. Available for account-holders who need a quick answer on what data we hold or how a transaction record appears.
Email Support Send your privacy request to our support email address listed in the app or site footer. Responses covering data access or deletion are handled as a priority.
In-App Help Navigate to Account — Help — Privacy Request inside your taya060 account on mobile or desktop. This path pre-fills your account details so the team can locate your records faster.

Common Questions About Your Data and This Policy

These are the questions we hear most from account holders in the Philippines about how their data is handled, what rights they have, and how to act on those rights through their taya060 account.

Your GCash or Maya account reference is shared only with that payment processor to complete or verify a transaction. We do not pass your e-wallet details to advertisers or unrelated third parties.

Yes. Submit a data access request through the in-app privacy path or via live chat. We will confirm what records we hold, subject to applicable local law in the Philippines.

Send a deletion request through Account — Help — Privacy Request, or contact us by email. Data required for legal or financial record-keeping purposes may be retained as required by local law.

Transaction records including InstaPay transfers are retained for the period local law requires. After that statutory period, records not needed for ongoing obligations are deleted or anonymised.

Session cookies maintain your login state. Preference cookies remember lobby settings. You can manage or withdraw cookie consent at any time through the cookie banner or your browser settings.

Reach our privacy team through live chat or the in-app help path, and label your message as a privacy concern. We treat these separately from general support tickets to move faster.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.