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Our Terms, Your Rights, and How We Handle Both

taya060 operates under a defined legal framework that sets out your account rights, the rules governing gameplay, and how we manage the personal data attached to your GCash, Maya, or InstaPay transactions.

Account TermsPrivacy & Data RightsGCash / Maya / InstaPay ContextContact Paths for Legal QueriesJurisdiction-Dependent Access
taya060 Our Terms, Your Rights, and How We Handle Both
ACCOUNT & DATA STANDARDS

How We Protect Your Data and Account Integrity

We handle account data the way we handle your GCash PIN — with strict access controls and no unnecessary exposure. Here is how each key area of data handling and account security works on taya060.

Data Retention Policy

We keep your account and transaction records for as long as required by applicable regulations. Once the retention period lapses and no dispute is open, we action deletion requests within the timeframe set out in our privacy notice.

Cookie and Session Control

Cookies on taya060 hold your session state and preferred payment method — GCash, Maya, or InstaPay. You can clear session cookies from your mobile browser settings at any time without losing your account access.

Account Security Practices

Login uses OTP verification sent to your registered mobile number. Any change to your withdrawal wallet — switching from GCash to Maya, for example — triggers a re-verification step before the update is saved.

Requesting Changes to Your Records

To correct your registered name, update a linked e-wallet, or request a data export, go to Account Settings on your dashboard or contact us via live chat with your account ID ready for identity confirmation.

LEGAL CONTACT PATHS

How to Reach Us on Legal or Policy Matters

If you have a question about your account agreement, a data request, or a transaction dispute involving your GCash or Maya wallet, these are the direct channels to use. Keep your registered account details at hand when you contact us so our team can pull your records quickly.

Live Chat — Policy Queries Open the chat icon from any page on taya060. Identify your query as a legal or policy matter and our support team will escalate it to the right handler.
Email — Data and Dispute Requests Send formal data requests, account dispute details, or written terms queries to the legal support email listed in your registered account dashboard under Account Settings.
Account Dashboard — Document Submission Upload identity documents, GCash or Maya transaction records, or InstaPay screenshots directly through the Verification section of your account dashboard for faster processing.

Common Legal and Policy Questions Answered

These are the questions we hear most often from players in the Philippines around account rights, data handling, and legal eligibility. If yours is not here, live chat can connect you directly.

Access is available where local law permits and is restricted to eligible players. You confirm your eligibility when you accept the account terms at registration. Availability depends on current local regulations.

We collect the data needed to verify your identity, process GCash, Maya, and InstaPay transactions, and keep your account secure. We do not collect data beyond what those purposes require, and we do not sell it.

Submit your request via the email contact listed in your account dashboard under Account Settings, or raise it through live chat with your account ID ready. We action verified requests within the period stated in our privacy notice.

Yes, where no legal retention obligation applies — for example, if transaction records must be kept under financial regulations — we will process deletion requests once that retention window closes. Contact us via email to start.

Transaction records tied to GCash, Maya, and InstaPay transfers are retained for the period required by applicable rules. After that window, and once any open disputes are resolved, you can request their deletion.

When material changes are made to our terms, we notify you via the contact channel — mobile number or email — that you provided at registration. Continued use of the account after notification means you accept the updated terms.
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Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.